Frequently Asked Questions
Everything you need to know about shopping with Pamela Scott.
What is your return policy?
We offer a 30-day return policy for all online orders. Items must be unworn, in their original condition, and with all tags still attached to qualify for a full refund.
How long does shipping take?
Standard shipping typically takes 3-5 business days within Ireland and the UK. International delivery times vary by location, usually ranging from 7-14 business days.
Can I return an online order to a physical store?
Yes, you can return your online purchase to any Pamela Scott store. Please ensure you have your digital invoice or order confirmation email as proof of purchase.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa and Mastercard, as well as digital payment options like PayPal and Apple Pay.
Do you provide a size guide?
Yes, we provide a comprehensive size guide on each product page to help you find the perfect fit. If you are between sizes, we recommend checking the specific brand measurements provided.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website to monitor your delivery.