Returns & Exchanges
At Pamela Scott, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags attached. Whether you shopped online or in-store, our goal is to ensure your style experience is perfect.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack the items in their original packaging, ensuring all original garment tags are intact and including the completed delivery note.
Ship the Parcel
Affix the provided return shipping label to your package and drop it off at your nearest authorized postal point or courier location.
Receive Your Refund
Once our warehouse team inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing